ITPM 2024: pp. 1 - 10
Hrystyna Matkivska
Oleg Zachko
1 Lviv State University of Life Safety, Kleparivska Street, Lviv, 79007, Ukraine
2 Lviv State University of Life Safety, Kleparivska Street, Lviv, 79007, Ukraine
Abstract
Today, the problem of digitalization of operational processes of the HR management system is the
lack of automated HR management programs for government agencies, lack of resources, staff
reduction, data management, and change management. The development of technologies and
information systems creates new opportunities for managing and improving the processes of
government agencies. The specifics of public administration require effective HR management on a
country or city scale, which makes it necessary to implement effective technological solutions. The
purpose. Highlighting the problems of digitalization in HR management, which will provide
government agencies with new opportunities to implement changes in HR management.
Formation of theoretical foundations and practical skills in the analysis of HR data, development of
automation of HR processes to ensure effective management of human resources in the civil
service. Research results. Development blocks that can be used to structure the automation of
cumbersome HR processes in an organization, demonstrated specific areas of management that
can be outsourced to technology, analyzed the scientific works of scientists who have studied the
impact of digitalization on human resources processes in the organization, demonstrated and
analyzed the number of personnel in the civil protection service, shows the steps to improve and
optimize HR processes and shows HR department’s capabilities in automating HR processes.
Keywords
HR management; HR operational processes; state structures; digitalization, automated system
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